Verify Your Account Once, Withdraw with Less Friction
Verification protects your balance. If someone else gets into your account, an unverified profile is easier for them to walk money out of; a matched name, photo and wallet stops that. The check itself is short: send a clear photo of your national ID or passport, a selfie holding it, and confirm the bKash, Nagad or Rocket number you use to fund
the account. We compare the name on the document with the name on the wallet, and we store the files for review only.
- Photograph your ID — Take a well-lit picture of your national ID, passport or driving licence. All four corners inside the frame, no glare, no cropped edges.
- Add a selfie — Hold the same document beside your face and take one clear shot. We use it to confirm the person matches the paper.
- Match your wallet — Tell us the bKash, Nagad or Rocket number you deposit from, so the name on the wallet lines up with the name on the document.
- Wait for the review — We check the upload and message you in your account once it clears. You can keep browsing the lobby while it sits in the queue.