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How jta7 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments via bKash, Nagad or Rocket, and keep your access secure.

Account data kept securebKash, Nagad, Rocket payment details protectedYour data request rightsCookie usage disclosedRetention periods stated
jta7 How jta7 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply practical security steps at every stage — from the moment you register to when a Rocket or Nagad withdrawal clears on your account. Below are the four areas where your data protection matters most, and what we actually do in each.

Payment Data Security

Your bKash, Nagad and Rocket wallet identifiers are passed only to the payment processor completing your transaction. We do not store full wallet credentials on our servers after a transaction is confirmed.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages are used most. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Account Access Controls

Login to your account requires your password plus an OTP sent to your registered number. If we detect a new device or unusual location, we flag the session before allowing account or payment access.

Data Retention and Deletion

We hold your account records while your account is open and for a defined period after closure, in line with applicable rules. You can request deletion of non-essential data by contacting support with your account email.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right first step. Send your request with your registered account email and the specific detail you are asking about — we will confirm receipt and let you know the next step. Response times may vary depending on query volume.

Email Support Send your data request or privacy concern to our support email with your registered account address. We confirm receipt and follow up with next steps.
Live Chat Open the live chat from your account dashboard. Describe your data query and our team will log it and escalate if needed.
Account Help Centre Visit the Help Centre from inside your account. Use the privacy or data section to submit a formal request for access, correction or deletion.

Your Privacy Questions, Answered Plainly

These are the questions we hear most often about how we handle your data. If your question is not here, contact support through live chat or email with your account details.

We collect your name, contact number, email address and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for security purposes.

We share data only with payment processors handling your bKash, Nagad or Rocket transactions and with identity verification services where required. We do not sell your data to advertisers or third parties.

Email our support team from your registered account address and ask for a data access request. We will confirm receipt and send your data summary within the timeframe set by applicable rules.

Yes. Contact support with your account email and request deletion of non-essential data. Some records are kept for the retention period required by applicable rules even after an account is closed.

Wallet identifiers are passed directly to the payment processor over an encrypted connection. We do not retain your full wallet credentials on our servers once a transaction is verified and complete.

We use session cookies for login continuity and analytics cookies to see which pages are visited. Adjust or block cookies in your browser settings — this does not affect your account login or payment access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.