Reference

What You Need to Know Before You Start

Access to jta7 depends on your local law and whether your region is eligible. These terms set out your rights, our obligations, and the rules that apply to your account — including how we handle payments via bKash, Nagad, and Rocket.

Eligibility varies by regionAccount access subject to local lawbKash, Nagad, Rocket coveredBangladesh-focused terms
jta7 What You Need to Know Before You Start
ACCOUNT SECURITY AND DATA

How We Handle Your Data and Account

Your account data is held securely and used only for the purposes set out in these terms. We do not sell your personal data to third parties. Where you use bKash, Nagad or Rocket to fund your account, only the transaction reference and confirmation are stored — your wallet credentials never pass through our systems. You can request a copy of the data we hold on you at any time by contacting support.

Data Retention

We retain account and transaction records for the period required by applicable law. You can request deletion of non-essential data by contacting our support team directly.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and payment settings. No advertising cookies are placed without your consent.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice unauthorised access, contact support immediately to lock the account.

Data Change Requests

To update your registered mobile number, payment wallet or personal details, submit a request through the account settings page with valid identification attached.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about your account eligibility, want to request a copy of your data, or need to flag a compliance concern, our support team can direct you to the right process. Responses to legal and account queries are handled separately from general account help.

Live Chat Start a live chat session directly from your account dashboard for real-time help with eligibility questions or account access concerns.
Email Support Send your legal query, data request or compliance concern by email. Include your registered account details so we can locate your record quickly.
Account Help Centre Log into your account to access the Help Centre, where legal notices, policy documents and your account terms are stored in one place.

Common Questions About Legal Terms and Access

Below are the questions we hear most often about account eligibility, data rights and how these legal terms work in practice for people accessing jta7 from Bangladesh.

Access depends on your local law and the eligibility of your region. We recommend checking your local regulations before opening an account. Where access is not permitted by local law, these terms do not authorise it.

We store only the transaction reference and confirmation from bKash, Nagad or Rocket. Your wallet PIN and account credentials are never visible to us and are not retained in our systems.

Contact our support team via live chat or email with your registered account details. We will confirm your identity and provide the data we hold within the timeframe required by applicable rules.

We may suspend or close accounts where eligibility cannot be confirmed, where provided documents are inaccurate, or where activity breaches these terms. Where possible, we will notify you before taking action.

Submit your dispute through email support, quoting your account reference. Legal and account disputes are reviewed by a separate team and handled under the terms accepted at registration.

We update these terms when required. Any material change is notified via your registered email or an in-account message. Continuing to use your account after notification means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.